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Conferencing, Collaboration, Meetings

A cloud-based platform for video and audio conferencing, mobile collaboration, and simple online meetings.

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Connect with Anyone
Video chat, call, or screen share with anyone, even those outside of BYU. Guests can join by computer or on mobile devices.
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Screen Sharing
One Touch screen sharing for team collaboration. Multiple views allow video and screen sharing at the same time.
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Whiteboarding/Annotation
Integrated Whiteboard feature allows clear communication for teachers and students alike.
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Video Recording
Zoom can record a video of each meeting or webinar including the chat feature.
Watch a helpful click-by-click video demo to learn how to schedule your first meeting, and check out some other helpful video tutorials.
Getting Help with Zoom
If you encounter a problem BEFORE logging in, contact BYU IT Support.

If you encounter a problem AFTER logging in, contact ZOOM Support.
FREQUENTLY ASKED QUESTIONS
About Zoom
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    What is Zoom?
    Zoom is a new web conferencing solution. Zoom has a plethora of features including integration with ICON (Canvas), hosting online meetings and video conferences, scheduling webinars, questionnaires within meetings, and much more.
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    Who has access to Zoom?
    All active BYU students and faculty can host a Zoom Meeting. Individuals not associated with BYU can join a hosted Zoom Meeting.
Getting Started
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    How do I schedule a video call?
    Log in to Zoom. Click “Schedule a meeting” in the upper right. Then configure the settings and click “save” at the bottom. Finally click “Start Meeting" in the upper right
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    Who can I invite to my call?
    Anyone can join a zoom call that is hosted by a BYU account.
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    How do I share my screen?
    While in a Zoom Meeting click the green button labeled “Share Screen” on the bottom of your screen in the middle. Zoom will then ask you what you want to share.
Useful Skills
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    How do I use the Whiteboard?
    While in a Zoom Meeting click the green button labeled “Share Screen” on the bottom of your screen in the middle. Zoom will then ask you what you want to share. Select “Whiteboard”
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    How do I record a meeting?
    While in a meeting, select the option on the right of the task bar at the bottom of the window. It should be labeled “Record”. There are two options: record directly to your computer or record to the cloud. For more information visit: Recording a Zoom Meeting
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    How do I access the recording of my meeting?
    If you recorded your meeting directly to your computer then it will be in your file system where you had it save to. To access recordings in the cloud, open the zoom desktop app and select “Meetings” at the bottom of the window. Then at the top select “Recorded”. It will show you a list of the recorded meetings.
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    How do I add annotations to my video call?
    After you are in a Zoom Call, and after you are sharing your screen, select “Annotate” on the tool bar. This will allow you to draw on your screen, add highlighting, or add images to screen shares.
More Information
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    Can I use Zoom while traveling abroad?
    You can access Zoom from just about anywhere with an internet connection. For more information: Zoom International
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    How many people can join my Zoom call?
    Up to 300 active participants can join a meeting.
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    What devices can I use with Zoom?
    You can use Zoom with a laptop, smartphone, or tablet device. Simply download the Zoom desktop client or the Zoom app.
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    How secure is Zoom?
    End-to-end encryption is an added layer of application security. Zoom can encrypt all presentation content at the application layer using TLS 1.2 with Advanced Encryption Standard (AES) 256-bit algorithm. ... Once it is enabled, all meetings are AES encrypted.
Live Chat with BYU IT Support or call/text 801‑422‑4000.